Terms of service

1. Scope:

The company Driftwood Design GmbH is a limited liability company with its registered office in IZ-NÖ-Süd, Straße 3, Obj. 35, 2351 Wiener Neudorf, Austria, hereinafter referred to as EPiC Jewelry.

The online shop of the company Driftwood Design GmbH will be under the domain namewww.epic-jewelry.comoperated.

The legal relationships between customers and Driftwood Design GmbH/EPiC Jewelry are exclusively subject to the present General Terms and Conditions (GTC), in the current version at the time of conclusion of the contract. Driftwood Design GmbH does not accept deviating conditions in principle, unless it has been expressly approved by the managing director of Driftwood Design GmbH in writing. By submitting an order, you agree to these terms and conditions, these become part of the individual sales contract. Changes to our General Terms and Conditions will be made with their publication on the websitewww.epic-jewelry.comeffective.

2. Contract conclusion

Orders at Driftwood Design GmbH/EPiC Jewelry can be made in German or English. A contract binding for Driftwood Design GmbH/EPiC Jewelry will only be concluded when Driftwood Design GmbH/EPiC Jewelry has confirmed the order by e-mail. Thus, the purchase contract has been concluded.

However, we reserve the right to revoke the acceptance of the sales contract up to 48 hours after the confirmation email has been sent. This may be the case, for example, if the goods ordered exceed the household quantity, or are not available. The presentation of products within the scope of the online shop does not constitute a delivery obligation of Driftwood Design GmbH/EPiC Jewelry, all offers are valid as long as the supply is sufficient. If the delivery is not possible, any paid purchase prices will be refunded.

If you make an order in our online shop, this is a mandatory contract offer to us. After you have made your order, we will send you an e-mail confirming the receipt of your order.

Purchase contracts with persons who are the 14. Life years have not yet ended are not legally effective ..

In the case of the legally compliant conclusion of a sales contract, the customer is liable for a correct transmission of the data. According to the usual business practice, Driftwood Design GmbH/EPiC Jewelry assumes that data about other persons that will be transmitted to us by you (for example for delivery of gifts etc.) are correct and that the other person will be informed about the transmission of his data for the purpose of fulfilling the contract at the latest upon the initial contact with the customer (e.g. delivery of the gift).

3. Right of resignation

3.1. Right of withdrawal

Right of revocation (only for consumers) Driftwood Design GmbH/EPiC Jewelry informs by e-mail about the order, the price incl. Taxes as well as any delivery costs (incl. Packaging costs). The customer shall be entitled to withdraw from the contract without justification within 14 days of receipt of this information.

The period begins after receipt of this information in text form, but not before receipt of the goods. The day of cancellation of the deadline (conclusion of the contract) In this case, the customer does not enter the customer's receipt.

The resignation may be sent in writing by e-mail within the resignation periodoffice@epic-jewelry.comrequest.

Further information about the return will be announced by email

In the event of a revocation, a product already received is to be returned, Driftwood Design GmbH/EPiC Jewelry refinds the purchase price paid. With a value of more than 40, -- Euro, the shipping charges are deducted.  In the event of damage to the goods, a corresponding deduction is made or a manipulation effort is invoied.

3.2. Revocation

Reshipment costs are not replaced by Driftwood Design GmbH/EPiC Jewelry. Driftwood Design GmbH/EPiC Jewelry does not accept unfree parcels or packages under any circumstances. Packages that require customs duties, import turnover tax or other charges. The reimbursement of costs for completely undamaged and unused goods shall be effected within 30 days. The deadline begins with the arrival of the goods with us. As long as the goods have not arrived with us, we make use of our right of retention.

3.3. Exception catalogue for resignation

A resignation shall only be excluded if the goods are goods which have been made by express specification of the customer.

The goods shall be returned by the consumer in a properly packaged form. The customer is liable for lost products due to insufficient packaging or insufficient sealing of the packaging. It is always recommended to have a registered or a registered insured dispatch, as the customer is liable in the event of loss of the shipment by the transport service provider. If the customer is an entrepre. § 1 UGB, a revocation is completely ruled out.

4. Delivery

Driftwood Design GmbH/EPiC Jewelry guarantees that the ordered goods are ready for dispatch within 5 working days, with the exception of goods which have been made via the express specification of the customer or other information about delivery times on the homepage are visible.

Delivery shall be effected by post or DPD within the respective package duration. Delays in delivery due to force majeure (including strike, war, natural disasters, import and import bans or other sovereign restrictions) shall extend the delivery period accordingly. The place of performance is the seat Driftwood Design GmbH/EPiC Jewelry.

5. Prices

All prices are valid incl. Ust. in the legally defined amount (currently Austria: 20%), the award is in EURO.

Price changes or Price corrections due to errors (e.g. write errors) remain reserved. A delivery tax-exempt delivery is only possible after prior written agreement. The purchase price is due with confirmation of the order by Driftwood Design GmbH/EPiC Jewelry for payment.

The order will only be executed after receipt of the purchase price at Driftwood Design GmbH/EPiC Jewelry. A delivery by cash on delivery requires a separate agreement.

In the event of late payment, interest on arrears of 5% above the base rate of interest announced by the Austrian National Bank shall be invoiced, and the customer shall also have to pay the entire collection and collection fees.

All prices in Euro, including VAT for the country in question, are shown on our homepage. These prices are excl. any shipping costs at the time of the order. If export or import duties are due in the course of the Versands, they are within the scope of responsibility of the customer.

In the case of deliveries to countries outside the EU, the import turnover tax must be paid in addition at the time of delivery by the recipient

6. Payment Terms

To pay the order, you can choose between different methods:

-Credit card (Visa, Mastercard, American Express)

Please enter your credit card details in the order form. Our system ensures 100% secure data transmission: any credit card data or any other credit card data. your account data will be transmitted by SSL encryption at any time. This hides all your information from unauthorized persons, so that misuse of your personal data or credit card data can be ruled out. You can find more detailed information about SSL on Wikipedia


PayPal is the payment method that has been specifically developed for payments in online shops. It's simple, fast and safe. To do this, you have to enter your account oncewww.paypal.com, which works like an online account. You can then shop safely and easily in most online stores without having to enter your credit card or bank details every time.

-SOFORT Banking

The SOFORT-referral is a quick and easy way to transfer money from your account. This option is suitable for anyone who has an online access to his bank account. The option will take you directly to the side of your bank and you can make the transfer directly online.

-Purchase on account (Klarna)

Purchase on account will be processed completely via the payment service Klarna. All information about this:https://www.klarna.com/at/agb/

In the case of a refund by the seller, the corresponding amount will be credited via the payment method used for the purchase.


7. Delivery/shipping costs

In principle, we deliver to all countries worldwide. The delivery shall be made to the delivery address indicated by you-except in the case of other arrangements. All information on availability, shipping time or delivery is only guide values and does not represent any binding or guaranteed delivery dates. In the event that the ordered goods are not available, we reserve the right to withdraw from the contract and not to extradit them. In this case, you will be informed immediately. Driftwood Design GmbH/EPiC Jewelry reserves the right to charge additional shipping costs, if such costs are incurred if the delivery is unsuccessful or refuse to be accepted.

The return costs will not be replaced by Driftwood Design GmbH/EPiC Jewelry.

8. Retention of title

The delivered goods remain the property of Driftwood Design GmbH/EPiC Jewelry until the payment of the invoice together with the additional charges is made. A settlement with claims by the customer against invoices and claims by Driftwood Design GmbH/EPiC Jewelry is only permissible if the claim against epic TM has been legally established or has been recognized by Driftwood Design GmbH/EPiC Jewelry and in the case of a bankruptcy of Driftwood Design GmbH/EPiC Jewelry.

9. Copywright

All elements (pictures, texts and other) of the website www.epic-jewelry.com, as well as the associated social media pages, are in the intellectual property of Driftwood Design GmbH/EPiC Jewelry links to this homepage are permitted. The copy or the reproduction of parts of this site for other purposes (e.g. copying of product texts, use of text passages from frequently asked questions, etc.) is prohibited in all circumstances, unless Driftwood Design GmbH/EPiC Jewelry has agreed in writing beforehand.

10. Warranty

The statutory warranty provisions apply. Defects must be reported immediately. Driftwood Design GmbH/EPiC Jewelry is entitled to carry out an improvement or an exchange of the defective goods within a reasonable period of at least 4 weeks after sending the goods which have been objectionable. A conversion shall be permissible only if Driftwood Design GmbH/EPiC Jewelry does not fulfil this obligation.

Damages resulting from normal use or normal wear are not covered by the warranty obligation.

The goods supplied by Driftwood Design GmbH / EPiC Jewelry are jewellery not intended for the use of children. The warranty obligation of Driftwood Design GmbH / EPiC Jewelry relates exclusively to material and functional defects, but not to complaints that are due to subjective taste issues and/or assessments.

For this reason, the value of the goods is not to be determined on the basis of the value of the material, accordingly a challenge to the contract for shortening more than half of the true value is excluded.

Arrangements for exchange and return can be found in the item "Shipping / Returns / Exchange.

11. Liability

Driftwood Design GmbH / EPiC Jewelry shall be liable for material and financial damage only to the extent that Driftwood Design GmbH / EPiC Jewelry is responsible for intent or gross negligence. Any liability of Driftwood Design GmbH / EPiC Jewelry is also limited to 10 times the value of the goods delivered.

12. Accuracy and completeness of the data

The customer is obligated to provide his address and personal data in detail and to notify changes immediately, otherwise he has to reimburse the expenses and costs incurred with any necessary surveys for Driftwood Design GmbH / EPiC Jewelry. By placing the order, the customer declares to have sufficient financial means to pay the invoice price.

13. Data processing

For information on the storage of personal data, seePrivacy.

Updated on 07/10/2020.