Refund policy

Right of withdrawal

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier has taken possession of the goods.
To exercise your right of withdrawal, you have to
EPiC - JEWELRY
Driftwood Design GmbH
IZ-NÖ-Süd, Straße 3, Object 35
2351 Wr. Neudorf
Austria
by means of a clear declaration (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can also send us this clear declaration electronically on our website www.epic-jewelry.com. If you make use of this option, we will immediately send you an email confirming the receipt of such a revocation.
To meet the cancellation deadline, it is sufficient for you to send your notification that you are exercising your right of cancellation before the cancellation period has expired.

Consequences of withdrawal

If you withdraw from this contract, we will have given you all the payments that we have received from you, including the delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery we offer have), immediately and at the latest within fourteen days from
To be repaid on the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment.
We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever comes first.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you informed us of the cancellation of this contract.
The deadline is met if you send the goods before the period of fourteen days has expired. We bear the costs of returning the goods.